Delivering with care
Shipping Policy – Fittanova
At Fittanova, we take pride in delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.
🌍 Countries We Ship To
We currently offer international shipping to the following countries:
Germany, South Korea, India, Italy, Switzerland, United Kingdom, United States of America, Russia, Israel, and Brazil.
⏱ Order Processing Time
All Fittanova orders are processed and fulfilled within 2 to 3 business days after your payment is confirmed.
Once your order is ready for shipment, you will receive:
A tracking link on your registered email.
Real product images captured during the packaging and dispatch process, to ensure full transparency and trust.
🚚 Shipping Methods
We offer multiple shipping options for your convenience. You can choose your preferred courier during checkout based on speed and budget:
USPS
DHL Official
Fittanova Standard
Aisha Ordinary
📦 Estimated Delivery Time
Minimum Delivery Time: 7 days
Maximum Delivery Time: 15 days
(Delivery time depends on your selected shipping method and destination country.)
🔎 Tracking & Notifications
Once your order is shipped, you’ll receive an email containing your tracking number and shipping images. You can use this information to track your order in real time on the courier’s official website.
⚠️ Important Notes
Fittanova is not responsible for delays caused by customs clearance, weather, or courier service disruptions.
Please double-check your shipping details before finalizing your order. Incorrect addresses may result in delivery issues.
In case of any questions or concerns, feel free to contact our support team..
Packaging Standards
Every product is carefully folded and packed using premium-quality materials to protect against dust, moisture, and damage during transit.
Shipping Charges
Standard shipping charges are calculated at checkout based on country
. Tracking Your Order
Once your order is shipped, you will receive a tracking number and courier details.
You can track your shipment in real-time through the courier’s official website.If you face any issue in tracking, the support team is always available to help.
Delays & Responsibility
While we strive to deliver within promised timelines, certain factors may cause unavoidable delays:
Extreme weather conditions (floods, heavy rains, heat waves, etc.)
Festive seasons where courier volumes are high
Strikes, roadblocks, or state-level restrictions
Government regulations or transport interruptions
In such cases, we request your patience and assure you of constant support until the order reaches you.
Damaged, Lost, or Missing Orders
If your order arrives damaged:
Notify us within 48 hours of delivery.
Share clear photos of the packaging and the product.
A resolution (replacement or store credit) will be provided.
If the courier confirms your package as lost in transit, a replacement or refund will be offered.
Once an order is marked as “delivered” by the courier, responsibility shifts to the customer. For this reason, providing a secure delivery address is strongly recommended.
Policy Updates
This policy may be updated from time to time as courier services, logistics, or processes improve. Any updates will be reflected on this page with a revised effective date.
Contact
For any questions, concerns, or delivery assistance, you can reach us at:
📧 Email: [fittanova.official@gmail.com]
✨ Every parcel carries more than fabric — it carries a pr
omise of heritage, trust, and care.