Your privacy our promise
Privacy Policy
your privacy is not just important to us — it is the foundation of the trust you place in our brand. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, shop with us, or connect with our customer care team.
By visiting our website or making a purchase, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
When you engage with our services, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Login credentials, saved addresses, and purchase history.
Device Information: Browser type, IP address, cookies, and location data for better website experience.
Communication Data: Emails, chats, or WhatsApp messages exchanged with our support team.
2. How We Use Your Information
We use your personal information to:
Process and deliver your orders securely.
Keep you informed about your purchases, shipping, and delivery.
Provide personalized recommendations and improve your shopping experience.
Respond to inquiries, offer support, and resolve issues.
Send updates about new collections, promotions, and offers (only if you opt-in).
Protect against fraudulent transactions and ensure website security.
3. Sharing of Information
We respect your privacy and never sell your personal information. However, we may share data with:
Trusted Partners: Logistics and courier companies to deliver your products.
Payment Gateways: To securely process your transactions.
Service Providers: For website hosting, analytics, and marketing (without exposing your sensitive details).
Legal Authorities: If required by law, court order, or to prevent fraud or misuse.
4. Data Security
We implement industry-standard measures to protect your information, including:
Encrypted payment gateways.
Secure SSL certificates.
Regular system checks and monitoring.
While no system is 100% secure, we take every step to safeguard your personal data.
5. Cookies and Tracking
Our website uses cookies to:
Improve your browsing experience.
Remember your preferences and cart items.
Provide relevant offers and promotions.
You can disable cookies through your browser settings, but some features may not work as intended.
6. Your Rights
As a valued customer, you have the right to:
Access, update, or delete your personal data.
Opt-out of promotional emails or messages anytime.Request details of the data we hold about you.
Contact us for corrections or clarifications regarding your information.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the date will be revised accordingly
9. Contact Us
For any questions, concerns, or requests regarding your privacy, you may contact us at:
📧 Email: [rrds95884@gmail.com]
📱 WhatsApp: [9555672441]